Replenico Hire is our Linen and Towel rental and replenishment service along with our cleaning service.

These Terms govern your use of Replenico products and services in your order form. "We", "our", "Company" and "Replenico" means Replenico in the "Order Form" or "My Orders" and, where applicable, its affiliates; "you", "your" and "Customer" means the Client identified in the order form. Your order form identifies the "products", "goods", "supplies" and "services", the quantities, charges and other details of your order. The Order Form also refers to documents which may apply to the products or services you selected. The Order Form, any applicable referenced documents as updated by us from time to time and these Terms constitute the complete agreement and supersede any prior discussions or representations regarding your order, unless fraudulent. Other terms and conditions you incorporate in any purchase order or otherwise are excluded.

DEFINITIONS

• "Conditions" means the general standard terms and conditions set out in this document ("Standard Terms") and (unless the context otherwise requires) includes the Special Terms and any additional conditions specific to the Contract set out in the Order Form and agreed in writing between You and ourselves.
• "Contract" means the contract for the Works (including any subsequent repeat Contract with You).
• "Customer Material" means any documents or other materials, and any data or other information provided by or on behalf of You relating to the Contract or the Works.
• "Company" means Replenico Limited
• "Communication Portal" means the preferred platform used to communicate with the customer as specified in the Order Form
• "Cut Off Time" or "Cut off Point" is the Current Cut Off Time for placing orders as specified in your Order form. The cut off point for linen orders is at 3pm the day before your order time. For cleaning services you must place your booking 72 hours prior to the service date, unless agreed otherwise. All cleaning services are subject to availability of cleaners and are not guaranteed.
• "Damaged" means Items of linen which are soiled or ripped as stated in the rejects policy.
• "Depreciation Charges" means a depreciating valuation of the Goods as set out in the Order Form
• "Failed Order" means when an order is cancelled or completion is not possible after the driver has started to make his way to the delivery address.
• "Goods", "Hired Goods", "Supplies" or "Items" means the Goods (including any instalment of the Goods or any individual item of the Goods) which we are to supply on hire to You from time to time in accordance with the Contract.
• "Initial Term" means the "Term", "Date" that is specified in your Order Form.
• "Installation Date" means the date specified in the Order Form or the date of first commencement or supply of the Works whichever is earlier.
• "IPR" means intellectual property rights such as patents, patent applications, utility models, know-how, trademarks, internet domain names, service marks, trade mark applications, trade names, registered and unregistered design right, copyright, database right, or other similar intellectual or commercial right whether registered or unregistered, licences to any of the foregoing rights, and other similar rights in whatever jurisdiction.
• "Minimum Term" means 30 days from the Installation Date (first delivery to your property) unless otherwise specified in the Order Form.
• "Order" or "Booking" means order placed as expressed in your Order Form.
• "Rental Charges" means the periodic charge for the Works as set out in the Order Form and varied from time to time, which in the case of fluctuating quantities of Works shall be a Minimum Charge payable notwithstanding that the Works provided in the period are less than the minimum order stated in the Order Form.
• "Rental Items" or "Linen Hire" refers to the hiring of linen Goods for up to 21 days.
• "Reporting Time" means two-hour window from time of delivery where all Damaged Items must be reported to Replenico for the purposes of replacement or refunds.
• "Replacement Goods" means Goods (including spare parts) made available under the Contract in replacement for Goods previously made available under the Contract which will be either new or partly used Goods of a specification as near as reasonably possible to that of the original Goods at our sole discretion according to availability.
• "Residual Value" means the value of the Goods at the date of termination of the Contract.
• "Scheduled" means when an Order has been accepted and confirmed.
• "Services" means the services (including any instalment or partial supply) which we are to supply (or procure the supply) in accordance with the Contract.
• "Set" means a set of linen can be referred to as a pack or bed pack.
• "Site" means the premises upon which the Works are to be carried out and/or supplied as specified in the Order Form and/or Communication Portal.
• "Designated Point" means a specific location at the Site specified in your Order Form and/or Communication Portal referred to as the property address.
• "Subsequent Terms" means an automatic Renewal Term of the Initial Term specified in your Order Form.
• "Supply Date" means the date of actual supply of an individual item of the Goods during the term of the Contract.
• "Tracker" is an online platform used to manage your orders.
• "Works" means the hire of the Goods and/or the supply of the Services subject to the Conditions (including any Replacement Goods).
• "Works Material" means any Documents or other materials, and any data or other information provided by us relating to the Works.

References to "the Parties" shall include their respective successors and assignees.

"Customer" means the party using the supply of service, hiring the Goods or purchase or purchase of Goods.

"Supplier" means the party supplying the service, selling the goods and hiring the goods to You.

"Rolling 30 Day Contract" means A contract that lasts for a Minimum Term of 30 days from the effective date, with the intention of it being renewed for another 30 days unless and otherwise a notice in accordance with the Agreement has been provided within the relevant notice period.

The headings are for reference purposes only and do not limit or otherwise affect the interpretation of the Conditions.

Each of the Clauses and sub-clauses of the Conditions shall be construed as separate and severable. If any provision in the Contract is held to be illegal, invalid, or unenforceable, in whole or in part, under any enactment or rule of law, such provision or part shall, to that extent, be deemed not to form part of the Contract but the legality and enforceability of the remainder of the Contract shall not be affected.

1. GENERAL

1. Assignment. You may not assign or transfer the agreement to anyone else without our prior written consent. We will provide you with written notice if we assign or transfer the agreement as part of our business reorganisation, which we may do provided the products or services will not be adversely affected.
2. Feedback. Any comments, suggestions, ideas or recommendations you provide related to any of our products or services are our exclusive property.
3. Amendment. We may amend this agreement from time to time by giving you at least 5 days' written notice.
4. Enforceability. The agreement will always be deemed modified to the minimum extent necessary for it to be enforceable, unless modification fundamentally changes the agreement.
5. Non-Solicitation. Replenico is an independent contractor. You must not directly or indirectly employ or engage or solicit for employment or engagement any personnel of Replenico during the Term and for 12 months thereafter, this includes any delivery drivers, cleaners or any third parties which you may become acquainted with through working with Replenico. Employment resulting from a general public advertisement or search engagement not specifically targeted at the relevant personnel is not precluded.
6. Headings and Summaries. Headings and summaries shall not affect the interpretation of these Terms.
7. Waiver. Neither of us waives our rights or remedies by delay or inaction.
8. Equitable Remedies. Each of us may seek immediate relief to restrain breaches of the agreement.
9. Governing Law. The governing law and jurisdiction of the agreement are the laws of England and Wales.
10. Precedence. In the event of any conflict within the agreement, the descending order of precedence is: the Order Form, these general Terms and Conditions, the referenced documents and or annexes.

2. RENTAL CHARGES

1. Rental Charges quoted are based on the cost of materials, labour, transport, duties, levies, currency exchange rates and statutory obligations ruling at the date of quotation. We shall also be entitled to increase Rental Charges in the event of any error or omission on the part of us, our employees or agents affecting the Rental Charges or their calculation and as provided by clauses 2.3 and 2.4 below. We may also charge any additional sums which are agreed between us and You for the Works or which, in our sole discretion, are required as a result of Your instructions or lack of instructions, the inaccuracy of any Customer Material or any other cause attributable to You.
2. Unless otherwise agreed in writing delivery shall mean delivery to the Designated Point at the Site as stated in the Communication Portal and/or Order Form at the time the Order is placed; all Rental Charges are inclusive of insurance, carriage, any costs of dismantling, loading, unloading and installation. Any additional charges shall be for Your account. All prices quoted are exclusive of VAT.
3. Rental Charges are applicable on Booking of rented Items.
4. All Rental Items which are delivered as a "Set" must be returned as a Set. Any Items not returned will be assumed as lost and will be charged in line with the replacement cost.
5. The Company reserves the right to vary its charges to You at any time or times during this Agreement giving not less than 5 days' notice and having regard to all relevant circumstances including (without limitation) any changes in labour, materials, utility, fuel or any other costs.
6. The Rental Charges and all other payments shall be in Pounds Sterling and by direct debit mandate or car payment, debited within 5 days of the date of booking unless otherwise agreed. All payments will be plus VAT.

3. OWNERSHIP, CONTROL AND POSSESSION

1. The Hired Goods shall remain our property at all times and You are responsible for the Goods in your custody at any time including loss by Fire, Explosion, Theft and other insurable risks. We shall advise You upon request from time to time of the insurance value of such articles.
2. The Customer hereby agrees and covenants as follows:
   1. Not to interfere or permit interference with the Goods or any part thereof or to remove or permit the removal of any identification registration or other identifying marks or numbers on the Goods;
   2. To take reasonable care of the Goods and to use them for the proper purpose as previously agreed with us;
   3. Not to make or cause to be made any modifications, maintenance, repair or adjustments to the Goods without our written consent;
   4. Not to launder or dry-clean or have laundered or dry-cleaned other than by us any Goods nor use any of the Goods other than for the purposes of Your business carried out at the Site unless otherwise agreed;
   5. Not to allow the Goods to become permanently spoiled or defaced and to take every reasonable precaution to prevent the Goods becoming infected or contaminated and to notify us immediately of any accidental infection or contamination.
   6. Not to jeopardise the Goods or to permit them to be placed in jeopardy;
   7. To permit us and any person duly authorised by us at all reasonable times to inspect and stock-check the Goods and for that purpose to have access to any vehicles or premises where the Goods may be situated. The results of such inspection and stock-checking by us shall be binding on You;
   8. To keep the Goods at all times during the period of rental in his possession and control and not to remove or to permit the removal of the same from the Site without our consent in writing;
   9. To notify us forthwith of any change of address and, upon our request to notify us of the location of the Goods;
   10. Not to sell, assign, let, pledge, mortgage charge encumber part with possession of or otherwise deal with the Goods or any interest therein nor to assign the benefit of the Contract nor to create or to permit the creation of any lien on the Goods;
   11. To keep the Goods free of any distress, execution or other legal process;
   12. To insure the Goods forthwith and to keep the same insured during the currency of the Contract to their full replacement value with a reputable insurance company against loss or damage by accident fire and theft and such other risks, if any, against which it is usual to insure the Goods or against which we reasonably require insurance;
   13. To notify us immediately of any loss of, or material damage to, the Goods;
   14. To pay punctually all taxes rates charges assessments and other outgoings payable in respect of the Goods or the use thereof and in the event of You making default under this sub clause, we may make all or any such payments and recover the amount thereof from You on demand;
   15. To permit us or any duly authorised person to have access to and/or to remove the Goods or any part thereof.
   16. Rental Items must not to be kept in possession for longer than the 21 consecutive days and must be returned for laundering.
   17. Rental Period and Charges Clause:

       The rental period for the items covered under this agreement is 21 days, commencing from the date of rental. You are obligated to return all Rental Items within the stipulated 21-day period. Failure to return the rented items within this period will result in an automatic charge to your debit / credit card for an additional 21-day rental period.

       If the rented items are not returned by the end of the 42nd day from the initial rental date, your debit / credit card will be charged for the full replacement costs of the items. Replacement costs are determined here https://www.replenico.co.uk/replacement. You will receive prior notification of any supplementary charges and replacement costs.

       It is imperative that you strictly adhere to the specified rental period and ensure the timely return of the items to avoid incurring additional charges or replacement costs. If you wish to challenge or dispute any charge, you must notify Replenico in writing within 30 days of the charge date. All disputes will be reviewed fairly and without prejudice. Replenico reserves the right to make the final decision regarding the outcome of the dispute. Charges not disputed within this timeframe will be considered accepted.

3. We shall have the right to dismantle the Goods or detach the Goods from any items in which they may have been incorporated without prejudice to any of our other remedies.
4. The Customer shall indemnify us against all costs and liabilities which we incur in retaking possession of the Goods (or any part thereof) or in exercising any of our rights under this Clause 3 including without limitation any liability in respect of any damage caused to premises in such retaking of possession and removal of Goods which it was not reasonably practicable to avoid.
5. The Customer is responsible for any violation of law or regulation, or violation of our or any third-party rights related to (i) your combination of our products, services or other property with any materials; (ii) your modification of any of our Goods; (iii) your failure to commit to updates we have provided to you; or (v) your breach of the agreement. You are also responsible for claims brought by third parties receiving the benefit of our products and services through you. You must reimburse us if we suffer losses in the circumstances set out in this clause.
6. The Customer shall be entitled to submit to us for laundering and repair each week or at other intervals agreed in writing a number of Goods which will not exceed the number of days specified in the Order Form. Any additional articles sent in for launder and/or repair will be charged at the agreed rate.
7. The Customer must be satisfied upon receipt the Goods and Rental Items under this Contract are fit for the purpose for which they are required and will remain serviceable and satisfactory for commercial laundering for their Wash life (unless stated otherwise in the Order Form).
8. The Customer must not keep any of their own linen or towels in the property whilst hiring linen from Replenico Ltd. Replenico Ltd will not accept any responsibility or liability for any lost or damaged items.
9. Limitation of Liability for Allergic Reactions: Replenico Ltd shall not be held liable for any allergic reactions, skin irritations, or other adverse health effects arising from the use of our hired or purchased linen, towels, pillows, or duvets. Customers are advised to inspect all items upon receipt and to discontinue use immediately if any discomfort or reaction occurs.
10. Reporting Issues with Hired Pillows and Duvets: Any issues or concerns regarding the condition or quality of hired pillows and duvets must be reported to Replenico Ltd within 24 hours of delivery. Failure to report such issues within this timeframe may result in the customer forfeiting their right to a refund or exchange.

4. LIABILITY

1. We shall not be liable for any loss or damage suffered by You or any third party arising from the use of the Goods or any part thereof or from any defect in the Goods or any part thereof or from any act or omission of ours or our employees or agents except insofar as such loss or damage is caused by our negligence or wilful default.
2. We shall not be liable for any loss or damage suffered by You or any third party arising from any failure or delay in the performance of our obligations under this Contract if such failure or delay is due to any cause beyond our reasonable control including but not limited to acts of God, war, civil commotion, riot, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm, default of suppliers or sub-contractors, labour disputes or any other cause beyond our reasonable control.
3. Our liability to You for any loss or damage suffered by You arising from any breach of this Contract or any negligence on our part shall be limited to the amount of the Rental Charges paid by You to us in respect of the Goods in question during the 12 months immediately preceding the date on which the claim arose.
4. We shall not be liable for any loss of profits, loss of business, loss of anticipated savings, loss of or damage to data, third party claims or any consequential loss or damage.
5. Nothing in this Contract shall exclude or limit our liability for death or personal injury caused by our negligence or for fraudulent misrepresentation.

5. TERMINATION

1. This Contract may be terminated by either party giving to the other not less than 30 days' notice in writing.
2. We may terminate this Contract immediately by notice in writing to You if:
   1. You commit any material breach of this Contract and (if such breach is capable of remedy) fail to remedy the breach within 14 days after receipt of a written notice requiring You to do so;
   2. You become insolvent or make any arrangement with Your creditors or go into liquidation or have a receiver or administrator appointed over any of Your assets;
   3. You cease or threaten to cease to carry on business;
   4. We reasonably believe that any of the events mentioned in sub-clauses 5.2.1 to 5.2.3 above is about to occur and notifies You accordingly.
3. Upon termination of this Contract for any reason:
   1. You shall immediately pay to us all sums due to us under this Contract;
   2. You shall immediately return to us all Goods in Your possession or control;
   3. We shall be entitled to enter any premises where the Goods are located and repossess them;
   4. You shall indemnify us against all costs and expenses incurred by us in recovering the Goods and any sums due under this Contract.

6. GENERAL

1. This Contract constitutes the entire agreement between the parties and supersedes all previous agreements, understandings and arrangements between them, whether in writing or oral, in respect of its subject matter.
2. No failure or delay by either party to exercise any right or remedy provided under this Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.
3. If any provision of this Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification to or deletion of a provision under this clause shall not affect the validity and enforceability of the rest of this Contract.
4. This Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
5. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Contract or its subject matter or formation.
6. A person who is not a party to this Contract shall not have any rights under or in connection with it.
7. Any notice required to be given under this Contract shall be in writing and shall be delivered personally, or sent by pre-paid first-class post or recorded delivery post to the other party at its address set out in this Contract, or such other address as may have been notified by that party for such purposes.
8. A notice delivered personally shall be deemed to have been received when delivered (or if delivery is not in business hours, at 9 am on the first business day following delivery). A correctly addressed notice sent by pre-paid first-class post or recorded delivery post shall be deemed to have been received at the time at which it would have been delivered in the normal course of post.

7. DATA PROTECTION

1. We will process Your personal data in accordance with our Privacy Policy, which is available on our website.
2. You acknowledge and agree that we may process Your personal data for the purposes of performing our obligations under this Contract and for any other purposes set out in our Privacy Policy.
3. We may disclose Your personal data to third parties where necessary for the performance of our obligations under this Contract or where required by law.

8. FORCE MAJEURE

1. Neither party shall be liable for any failure or delay in performing its obligations under this Contract to the extent that such failure or delay is caused by a Force Majeure Event.
2. A Force Majeure Event means any event beyond a party's reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes, failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors.
3. The party affected by a Force Majeure Event shall promptly notify the other party in writing of the nature and extent of the Force Majeure Event causing its failure or delay in performance.
4. If the Force Majeure Event prevails for a continuous period of more than 2 months, either party may terminate this Contract by giving 14 days' written notice to the other party. On the expiry of this notice period, this Contract will terminate. Such termination shall be without prejudice to the rights of the parties in respect of any breach of this Contract occurring prior to such termination.

10. WARRANTIES AND LIABILITY

1. We warrant to You that:
   1. The Services will be provided using reasonable care and skill and as far as reasonably possible, for the Term specified in your Order Form.
   2. The Goods to be supplied on hire by us will be of satisfactory quality for normal commercial use and laundry (if applicable). Where we supply any Goods supplied by a third party, we do not give any warranty, guarantee or other term as to their quality, fitness for purpose or otherwise.
2. Losses of or damage to the Goods other than fair wear and tear occurring whilst in Your custody will be made good by us at Your expense. Without limitation we accept no liability for inconvenience or financial loss sustained by You as a result of unavoidable delays in replacing or repairing such lost or damaged Goods and further reserve the right to replace such lost or damaged Goods with Replacement Goods. The charge to You for Replacement Goods provided under this clause shall be the full current new price of articles. Full replacement costs can be found in your agreement/portal. We shall have no liability to You or any third party for any loss, damage, costs expenses or other claims for compensation arising from any Customer Material or instructions supplied by You which are incomplete, incorrect, inaccurate, illegible, out of sequence or in the wrong form, or arising from their late arrival or non-arrival, or any other fault of You. Any charges for Replacement Goods will be charged to any cards you have placed on file with us in order to make payment for Linen Hire or other services.
3. If at all and subject to the validity of clause 10.4 above the entire liability of Replenico (and of any of Replenico's third party providers) for all claims arising out of or in connection with the agreement, including for negligence, will not exceed the amount of any actual direct damages up to the amounts payable in the prior 1 month for the product or service that is the subject of the claim.
4. Our obligation under this Warranty shall be to correct, repair or replace free of charge any Works which are shown to our satisfaction to have been defective provided that notice of such defects and satisfactory proof thereof is given by You immediately within two hour of delivery of the relevant Works being supplied and provided that any Goods have only been used for the purposes for which the Goods were manufactured and in accordance with the Contract.
5. Save as stated in this Clause 10.7, we shall be under no liability for direct or indirect or consequential loss of profits, loss of anticipated savings, remedial costs and loss of staff time or any indirect, special, consequential or other loss or damage of whatsoever kind or howsoever caused as a result of any Works supplied being lost, damaged, defective or not in accordance with any Contract or as a result of anything done or omitted in connection with any Works including any breach by us of any fundamental term of any Contract and our liability under this Clause shall be in lieu of and to the exclusion of any liability, condition, guarantee, warranty, term undertaking or representation whether express or implied, statutory or otherwise and shall be limited to the lesser of:
   1. The monthly value of the Works supplied under the Contract (or lesser term if the Contract is of shorter duration) to which any claim relates;
   2. The amount received by us in relation to the liability claimed under any relevant liability insurance currently held by us.
6. Notwithstanding anything contained in the last foregoing paragraph, our liability in respect of any Goods not manufactured by us, but supplied by us shall be to give You the benefit of any manufacturer's guarantee or other rights (if any) which are available to us against the manufacturer or other supplier of such Goods.
7. Nothing contained in this Clause shall exclude:
   1. Any liability for breach of our implied undertakings as to title.
   2. Where You deal as a consumer (defined by the Unfair Contract Terms Act 1977) any liability for breach of its implied undertakings as to conformity of goods with description or sample or as to their quality or fitness for a particular purpose.
   3. Any liability arising from our negligence causing death or personal injury.
   4. Any liability arising from fraudulent misrepresentation.
8. The Customer recognises that the limitation of liability contained in this clause is reasonable in that the Rental Charges quoted by us are dependent upon such limitation being incorporated in the Contract, and that we may have insurance cover which covers some or all of the losses purported to be excluded herein, but that there are legitimate business reasons for still excluding such liability, including (but not limited to) the maintenance of a clean insurance claims record.
9. We are not liable under this Warranty (or any other warranty, condition or guarantee) if the total Rental Charges due under the Contract have not been paid by the due date for payment.
10. Claims must be brought within 1 month of them arising.
11. We will not be responsible if our product or service fails to perform because of (i) Your actions or inaction (other than proper use of the product or service), such as failing to follow instructions or adhering to the minimum recommended requirements; (ii) changes You make that would affect us to perform our service or provide our products; (iv) your failure to implement and maintain proper and adequate security, health and safety for any or all sites; (v) your failure to amend any issues as a result of our feedback we have provided to you; or (vi) other causes not attributable to us. If we learn that our product or service failed because of one of these, we reserve the right to charge You for our work in investigating the failure at our then currently applicable rates.

11. PERFORMANCE AND DRAWINGS

1. All particulars given by us relating to performance dimensions capacity output consumption and weight of any Works and all illustrations descriptions specifications and drawings are given as accurately as possible but are approximate only and all such material contained in brochures, catalogues, price lists, and other advertising matter is intended merely to present a general idea of the Works described therein and none of such material shall form part of the Contract and Works may vary slightly.
2. All Works supplied are subject to a reject tolerance of plus or minus five percent (5%) of the quantity ordered and we shall be deemed to have fulfilled the Contract if the Works supplied fall within this tolerance.

12. MODIFICATIONS

1. Any error or omission in any document or information issued by us, including (without limitation) price lists, quotations or invoices, may be corrected by us without liability.

13. INTELLECTUAL PROPERTY RIGHTS

1. We shall retain the exclusive property and reserve the IPR in all Works, Work Materials and other Documents supplied or produced to You in connection with any Contract or prospective Contract. All communications in connection with any Contract or intended Contract including (without limitation, pricing and product information) and all arrangements for the inspection of Goods and/or facilities shall be regarded as strictly confidential between us and shall not be divulged to any other person firm or company without our prior written consent.
2. The Customer agrees to indemnify us against all third party claims including costs, in respect of any Customer Material and Works in accordance with any specification design information equipment or instruction given by or on behalf of You and whether relating to the infringement or the alleged infringement of IPR or otherwise.

14. DATA PROTECTION

1. You confirm that where You provide us with any personal data (as defined in the Data Protection Act 2018 "the Act") You give us or obtain on our behalf all consents necessary in order for us to lawfully process such data in accordance with the Act as a "Data Processor". For further information please look at our privacy policy here: https://www.replenico.co.uk/privacy-policy

15. ASSIGNMENT AND SUB-CONTRACTING

1. Other than as provided in these Conditions the Contract is between us and You as principals and the rights and obligations of You may not be assigned, sub-contracted or otherwise disposed of without our consent. We may assign or transfer all or any of our rights and obligations under the Contract without consent and perform or delegate any of our obligations or exercise any of our rights by any agents or subcontractors appointed by us in our absolute discretion for the purpose. You agree to take all steps necessary to give effect to any such assignment, transfers or delegation or exercise, including novation reasonably required by us.
2. From time to time Replenico will use third party contractors and companies for services, where such contractors and/or companies are used, Replenico is not responsible or liable or accountable for any damages, financial loss, any form of reputational damage, compensation, poor rating, loss of anticipated savings, remedial costs and loss of staff time or any indirect, special, consequential or other loss or damage of whatsoever kind or howsoever caused.

16. NOTICES

1. Any notice given under this Agreement shall be in writing and shall be delivered or sent by pre-paid registered post or email to the address of the relevant party as set out in the Order Form, or to such address within the United Kingdom as subsequently notified to the other party/ies. In the case of post, the notice shall be deemed received 48 hours after posting, and if by email within 12 hours of sending provided no notice of delivery failure has been received.

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